Privacy Policy

Welcome to Starbird Chicken. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website eat-starbirdchicken.rest, place an order, interact with our digital services, or otherwise engage with us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

This Privacy Policy applies to all users located in the United States and is designed to comply with applicable federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other applicable state privacy statutes. By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

Starbird Chicken operates as a food service business in the United States, offering customers a convenient and enjoyable dining experience through our website and digital ordering platforms. For all matters related to this Privacy Policy, you may contact us using the information below:

2. Information We Collect

We collect various types of information in connection with your use of our website and services. The categories of information we collect are described below.

2.1 Personal Information You Provide to Us

When you interact with Starbird Chicken — including when you create an account, place an order, sign up for our newsletter, participate in promotions, or contact our customer service — you may voluntarily provide us with personal information, including but not limited to:

• Identity Information: Full name, username, or similar identifier.
• Contact Information: Email address, telephone number, billing address, and delivery address.
• Payment Information: Credit or debit card details, billing information, and transaction history. Note that full payment card data is processed by our secure third-party payment processors and is not stored on our servers.
• Account Credentials: Username and encrypted password when you register for an account.
• Order Information: Details of food items ordered, special dietary instructions, and order history.
• Communications Data: Any messages, feedback, complaints, or inquiries you send to us via email, contact forms, or other channels.
• Preferences: Your saved meal preferences, dietary restrictions, and marketing communication preferences.

2.2 Information Collected Automatically

When you visit our website, certain information is collected automatically through cookies, web beacons, pixel tags, and similar tracking technologies. This automatically collected data includes:

• Usage Data: Pages you visit, time spent on each page, links clicked, search queries entered, referring URLs, and navigation patterns within our website.
• Device Information: IP address, browser type and version, operating system, device type (mobile, tablet, desktop), screen resolution, and language settings.
• Location Data: Approximate geographic location derived from your IP address. If you grant permission, we may also collect precise location data to facilitate local delivery or help you find the nearest Starbird Chicken location.
• Log Data: Server logs that record requests made to our servers, error reports, and diagnostic information.
• Cookie and Tracking Data: Data collected through cookies, local storage, and similar technologies as described in Section 7 of this policy.

2.3 Information Received From Third Parties

We may receive information about you from third-party sources, including:

• Social Media Platforms: If you connect a social media account (such as Facebook, Google, or Apple) to log in or interact with our services, we may receive profile information such as your name, email address, and profile picture.
• Delivery Partners: If your order is fulfilled through a third-party delivery service, we may receive relevant order and delivery status information.
• Analytics Providers: Aggregated or de-identified data from analytics partners that helps us understand overall website usage trends.
• Marketing Partners: Information to support our advertising campaigns and ensure our promotions reach the right audiences.

2.4 Sensitive Information

We do not intentionally collect sensitive personal information such as Social Security numbers, government-issued identification numbers, financial account credentials (beyond payment processing), precise geolocation data without consent, racial or ethnic origin, religious beliefs, or health data beyond dietary preferences voluntarily shared by you. If you choose to share dietary restrictions (e.g., allergen information) with us, this is used solely to fulfill your food order safely.

3. How We Use Your Information

Starbird Chicken uses the information we collect for the following purposes:

3.1 Service Provision and Order Fulfillment

• To process and fulfill your food orders, including coordinating with delivery partners where applicable.
• To create and manage your account on our website.
• To communicate with you about your orders, including confirmation emails, status updates, and delivery notifications.
• To process payments securely through our payment processing partners.
• To respond to your customer service inquiries, complaints, and feedback.

3.2 Website Improvement and Analytics

• To monitor and analyze usage trends, user behavior, and website performance to improve the functionality and user experience of eat-starbirdchicken.rest.
• To diagnose technical issues, debug errors, and ensure the security and stability of our platform.
• To conduct internal research and business intelligence reporting.
• To test new features, promotions, and website designs before full deployment.

3.3 Marketing and Promotions

• To send you promotional emails, newsletters, special offers, and information about new menu items — where you have opted in to receive such communications or where we are otherwise permitted by law.
• To display personalized advertisements on our website or on third-party platforms based on your interests and browsing behavior.
• To measure the effectiveness of our marketing campaigns and promotional activities.
• To administer contests, sweepstakes, surveys, and loyalty programs.

You may opt out of marketing emails at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly at [email protected].

3.4 Legal Compliance and Safety

• To comply with applicable federal and state laws and regulations, including the FTC Act, CCPA/CPRA, and food service regulations.
• To detect, prevent, and investigate fraud, security breaches, and other illegal or unauthorized activities.
• To enforce our Terms of Service and other agreements.
• To protect the rights, property, and safety of Starbird Chicken, our customers, and the public.

3.5 Legitimate Business Interests

• To personalize your experience on our website and recommend menu items based on your past orders.
• To maintain records of our business transactions as required for accounting and audit purposes.
• To assess and manage business risks.

4. How We Share Your Information

Starbird Chicken does not sell your personal information to third parties for their own independent marketing purposes. We do not "sell" or "share" personal information as defined under the CCPA/CPRA unless you have been given notice and the opportunity to opt out. We may disclose your information in the following circumstances:

4.1 Service Providers and Business Partners

We work with carefully selected third-party service providers who assist us in operating our website and delivering our services. These providers are only permitted to use your information to the extent necessary to perform their services on our behalf and are contractually obligated to protect your data. Categories of service providers include:

• Payment Processors: To securely handle credit and debit card transactions.
• Delivery Partners: To fulfill food delivery orders placed through our platform.
• Cloud Hosting Providers: To store and manage our website data and customer databases.
• Email Service Providers: To send transactional and marketing emails on our behalf.
• Analytics Providers: Such as Google Analytics, to help us understand website usage and performance.
• Customer Support Tools: Platforms that enable us to respond to customer inquiries efficiently.
• Advertising Networks: To display targeted advertisements on social media and other digital platforms.

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information if required to do so by law or in good-faith belief that such disclosure is necessary to:

• Comply with a legal obligation, subpoena, court order, or governmental request.
• Enforce our Terms of Service or other agreements.
• Protect and defend the rights, property, or safety of Starbird Chicken, our customers, employees, or the public.
• Prevent or investigate possible wrongdoing or fraud in connection with our services.

4.3 Business Transfers

In the event that Starbird Chicken undergoes a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. We will provide notice before your personal information becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your information with third parties when you have given us your explicit consent to do so, such as when you participate in a co-branded promotion or connect a third-party application to your account.

5. Data Security

Starbird Chicken takes the security of your personal information seriously and implements a variety of technical, administrative, and physical safeguards designed to protect your data from unauthorized access, disclosure, alteration, and destruction. Our security measures include:

• Encryption: All data transmitted between your browser and our website is protected using Secure Socket Layer (SSL) / Transport Layer Security (TLS) encryption technology.
• Secure Payment Processing: Payment card data is handled by PCI-DSS compliant third-party payment processors. We do not store full credit card numbers on our systems.
• Access Controls: Access to personal information within our organization is restricted to employees and contractors who need it to perform their job functions, and all such individuals are bound by confidentiality obligations.
• Regular Security Assessments: We conduct periodic reviews of our data collection, storage, and processing practices to identify and address potential vulnerabilities.
• Incident Response: We maintain an incident response plan to quickly detect, contain, and remediate data security incidents.

6. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information. Starbird Chicken respects and honors these rights as required by applicable law.

6.1 Rights Under California Law (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), grants you the following rights:

• Right to Know: You have the right to request that we disclose what personal information we have collected about you, the categories of sources from which it was collected, the business purposes for which it was collected, and the categories of third parties with whom it was shared.
• Right to Delete: You have the right to request deletion of personal information we have collected about you, subject to certain exceptions permitted by law (e.g., information needed to complete a transaction or comply with a legal obligation).
• Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Opt Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising purposes. To exercise this right, you may contact us at [email protected].
• Right to Limit Use of Sensitive Personal Information: Where we collect sensitive personal information, you have the right to limit its use to certain purposes permitted by law.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge you different prices, or provide you with a lower quality of service because you exercised your privacy rights.
• Right to Data Portability: Where technically feasible, you may request a copy of your personal information in a portable and readily usable format.

6.2 Rights for All U.S. Residents

Regardless of your state of residence, we offer all users the following options:

• Access and Update: You may log in to your account to view and update your personal information at any time.
• Marketing Opt-Out: You may unsubscribe from our marketing emails using the unsubscribe link in any such email or by contacting us directly.
• Account Deletion: You may request deletion of your account and associated personal information by contacting us at [email protected].

6.3 How to Submit a Privacy Rights Request

To exercise any of your applicable privacy rights, please submit a verifiable consumer request to us by:

• Sending an email to: [email protected]

We will respond to verified requests within 45 days of receipt, as required under the CCPA/CPRA. If we need additional time (up to 90 days total), we will notify you of the extension within the initial 45-day period. We may need to verify your identity before processing your request to prevent fraudulent or unauthorized access to your information.

You may designate an authorized agent to submit requests on your behalf. We will require written authorization from you confirming the agent's authority, or a power of attorney as permitted under applicable California law.

7. Cookies and Tracking Technologies

Starbird Chicken uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and support our marketing activities. Cookies are small text files placed on your device when you visit our website.

7.1 Types of Cookies We Use

7.2 Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling certain cookies may affect the functionality of our website. For more information about how we use cookies and how to manage your preferences, please refer to our Cookie Policy.

Additionally, you may opt out of interest-based advertising by visiting:

• Digital Advertising Alliance (DAA) Opt-Out
• Network Advertising Initiative (NAI) Opt-Out

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention periods we apply are as follows:

After the applicable retention period expires, we will securely delete or anonymize your personal information in accordance with our data destruction procedures.

9. Children's Privacy

Starbird Chicken does not direct its website or services to minors. If you are under 18 years of age, you are not permitted to use our website, create an account, or submit personal information to us without the supervision and consent of a parent or legal guardian.

We comply with the Children's Online Privacy Protection Act (COPPA) and do not knowingly collect, use, or disclose personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete that information from our records.

If you are a parent or guardian and believe that your child has provided personal information to us without your consent, please contact us immediately at [email protected] so that we can take appropriate action.

10. International Data Transfers

Starbird Chicken is based in the United States, and our website is primarily directed at users within the United States. All personal information collected through our website is stored and processed on servers located in the United States.

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your home country. By using our website and providing us with your personal information, you consent to this transfer and processing.

If you are located in a jurisdiction with specific cross-border data transfer requirements, such as the European Economic Area (EEA) or the United Kingdom, please note that we rely on appropriate legal mechanisms, such as Standard Contractual Clauses (SCCs) as approved by relevant data protection authorities, to facilitate any such transfers in compliance with applicable law. For more information about international data transfers, please contact us at [email protected].

11. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not owned or controlled by Starbird Chicken. This includes links to social media platforms, delivery service partners, and payment gateways. This Privacy Policy applies only to our website and services.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of every third-party site or service you visit. Your interactions with third-party platforms are governed solely by their own privacy policies and terms of service.

12. Do Not Track Signals

Some web browsers transmit "Do Not Track" (DNT) signals to websites. Because there is currently no universally accepted standard for how websites should respond to DNT signals, our website does not currently alter its data collection and use practices in response to DNT signals. We will continue to monitor developments in this area and update our practices if a recognized standard is established.

California residents should note their right to opt out of the sale or sharing of personal information under the CCPA/CPRA, as described in Section 6.1 above.

13. Filing a Complaint With a Data Protection Authority

If you are a California resident and have concerns about how we handle your personal information that we have been unable to resolve, you have the right to file a complaint with the California Privacy Protection Agency (CPPA). The CPPA is the state regulatory agency responsible for enforcing the CCPA/CPRA.

You may contact the California Privacy Protection Agency at:

You may also contact the Federal Trade Commission (FTC) if you believe your consumer privacy rights have been violated at the federal level:

We encourage you to contact us first at [email protected] so that we have an opportunity to resolve your concern directly before escalating to a regulatory authority.

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or website features. When we make material changes to this policy, we will notify you by:

• Posting the revised Privacy Policy on this page with an updated "Last Updated" date at the top.
• Sending an email notification to the email address associated with your account (where applicable).
• Displaying a prominent notice on our website homepage for a reasonable period following the change.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes to this policy constitutes your acceptance of the revised policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please do not hesitate to reach out to us. We are committed to addressing your inquiries promptly and transparently.

We strive to respond to all privacy-related inquiries within 30 business days of receipt. For requests submitted under the CCPA/CPRA, we will respond within the legally required 45-day period.